NPCC's Privacy Policy

Niagara Peninsula Children’s Centre
Commitment to Your Privacy

Collection of Personal Health Information
The Niagara Peninsula Children’s Centre collects personal health information about the child and family. The personal health information that we collect may include, for example, name, date of birth, address, health history, records of visits to the Niagara Peninsula Children’s Centre and the care children & families received during those visits. Occasionally, we collect personal health information about children & families from other sources if we have obtained parent/caregivers consent to do so, or if the law permits.

Uses and Disclosures of Personal Health Information
We use and disclose personal health information to:

  • Treat and care for children & families.
  • Get payment for treatment and care.
  • Plan, administer and manage our internal operations.
  • Conduct risk management activities.
  • Conduct quality improvement activities, such as sending satisfaction surveys.
  • Teach.
  • Conduct research.
  • Compile statistics.
  • Fundraise to improve our healthcare services and programs.
  • Comply with legal and regulatory requirements.
  • Fulfill other purposes permitted or required by law.

Your Choices
Parent/caregivers may access and make corrections to their children’s personal health records or withdraw consent for some of the above uses and disclosures by contacting us. Information on how to make change will be provided upon request. Please note that there are legal exceptions.

Important Information

  • We take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
  • We conduct audits and complete investigations to monitor and manage our privacy compliance.
  • We take steps to ensure that everyone who performs services for us protect your privacy and only use your personal health information for the purposes you have consented to.

For more information about our privacy protection practices, or to raise a concern you have with our practices, contact us at:

Charlene Cratt
Manager of School Age Services and Clinics/Health Records
Niagara Peninsula Children’s Centre
567 Glenridge Avenue
St Catharines, Ontario L2T 4C2
(905) 688-1890 X130
privacy@npcc.on.ca


 

 

2010 Niagara Peninsula Children's Centre